Cargobase Help Center

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Cargobase Help Center

Shipper Articles

Shipper Articles

Getting started

Quick Requester - Training Course

Quote Requester - Training Course

Approvers - Training Course

How to customize list view filters and columns

The definition of Cargobase's statuses

Resolution Center

Using the AHA! Portal to add an Idea

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Admin and Settings

Invite Providers to join Cargobase

Submit Rate Cards for Automated Quoting

Customize Personal Settings

Admin Settings

Platform Settings

File Import Tool

How to add an address in the Address Book?

How to delegate approval on user settings?

Pre-Pickup and Delivery Notifications for Shippers

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Requesting

How to create a quick request?

How to edit or cancel a quick request?

How to convert a quick request into a quote request?

How to create a quote request?

How to edit or cancel a quote request?

How to create parcel shipments?

The provider I want to invite is not listed

How to request a quote extension from providers?

How to view the details of submitted quotes?

How to approve a shipment?

How to book a shipment?

How to save a request or a shipment as a template?

How to duplicate a request or a shipment to create a new request?

Timezone selection issue during Quote Request submission

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Shipping

How to track a shipment?

How to cancel a shipment?

How to invite a customs broker?

How to search the shipments list

How to add an attachment on the Tracking page

Managing Tracking Exceptions

How to Cancel a Shipment and Re-Book

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Invoicing

How to audit an invoice?

How to cancel approved invoices?

Analytics

Download data and Create reports