Cargobase Help Center

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Cargobase Help Center

Provider Articles

Provider Articles

Getting started

Cargobase Provider Training Program

Cargobase Provider Online Training Course

The definition of Cargobase's statuses

Communicating with your Shipper

Admin and settings

Admin Settings

Customize Personal Settings

Platform Settings

Quoting

How to check Quote Requests?

How to submit a quote?

How to edit or cancel a quotation?

How to duplicate a quote?

Reuse Recent Quotations

How to confirm a submitted quote?

How to decline a Quote Request?

How to Assign a Team in Cargobase?

What happens after a Quote Request is updated by the Shipper?

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Shipping

How do I know if a shipment is awarded/ lost?

How to update Tracking References?

How to add additional cost or discount after the shipment is booked?

Submit a Proof of Delivery (POD)

How does Container Tracking work?

Submit a Proof of Pickup (POP)

How to edit Schedule after shipment is booked?

How to add an attachment on the Tracking page

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Invoicing

How to submit invoice or additional invoice?

Submit invoices when a shipment is in transit

How to resubmit a Declined Invoice or Remove an Invoice?

Analytics

How to Create and Export Report?