Enhance your understanding of the Cargobase workflow to provide superior support for your Shippers.
To effectively assist your Shippers and enhance their experience, it is essential to familiarize yourself with the Cargobase workflow. This training will equip you with the necessary knowledge and skills to navigate the platform efficiently, streamline communication, and address inquiries or issues promptly.
- Introduction
- Signing into Cargobase
- View the details of a Quote Request
- Post a message to the Shipper
- Submit a Quotation
- Edit, Duplicate, or Cancel a Quote
- Reuse Recent Quotation
- Update Tracking References & Edit Schedule
- Submit a Proof Of Pickup (POP) & Proof of Delivery (POD)
- Submit a Freight Invoice
- End of Training
For information on training opportunities and how to obtain professional certification upon completion of your training, please contact the Cargobase Support Team.