How to add additional cost or discount after the shipment is booked?

You can update extra costs or fees while a shipment is in transit using the 'Add additional costs' or 'Add Discounts' feature on Cargobase.

Once a Shipment starts moving, you can update the costs and notify the Shipper of these cost changes in Cargobase.

Go to the Cost Details tab on your Tracking page. You should verify the Total Quoted Amount based on the previously submitted quotation.

Click on the blue button Add discount or additional cost to update the costs. 

Select and complete the details of the Cost Update, such as the Type, Description, Amount, Currency, and Comments. Click on Submit to save the information. 

By including discounts or extra costs, the revised total costs will automatically show up as the Expected Amount Due on the Cost Details section. This way, the Shipper will promptly receive updates on the revised pricing.

If the cost update is no longer necessary, click on the "X" to remove the cost.