Submit a Proof of Delivery (POD)

How to update completed shipments in Cargobase?

Cargobase gives logistics providers the ability to update shipments through manual tracking or integration. Once a shipment is completed, the Provider ends the tracking process by submitting a Proof of Delivery (POD) in Cargobase. Shipments updated with a POD are marked with the 'Delivered' status.

  • To submit a POD, click on the Submit POD button Screenshot 2024-05-06 at 1.22.20 PM at the top right corner of your screen:

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When submitting the POD,  the following information must be provided: 

  • The name of the receiver or the person who received the shipment.
  • The date and the time of receiving.
  • The reason for the delay in delivery, if applicable.

Providers also have the option to upload a scanned copy of the POD, whether it's an image or a document file. Simply click on the Submit POD button to securely share this information with the Shipper.

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Shipments that have been updated with a Proof of Delivery (POD) will be designated with the status of 'Delivered'.

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The POD submission must be completed to submit a freight invoice (unless Shipper allows your team to submit an invoice during transit).