How to update completed shipments in Cargobase?
Cargobase gives logistics providers the ability to update shipments through manual tracking or integration. Once a shipment is completed, the Provider ends the tracking process by submitting a Proof of Delivery (POD) in Cargobase. Shipments updated with a POD are marked with the 'Delivered' status.
- To submit a POD, click on the Submit POD button , at the top right corner of your screen:
When submitting the POD, the following information must be provided:
- The name of the receiver or the person who received the shipment.
- The date and the time of receiving.
- The reason for the delay in delivery, if applicable.
Providers also have the option to upload a scanned copy of the POD, whether it's an image or a document file. Simply click on the Submit POD button to securely share this information with the Shipper.
Shipments that have been updated with a Proof of Delivery (POD) will be designated with the status of 'Delivered'.
The POD submission must be completed to submit a freight invoice (unless Shipper allows your team to submit an invoice during transit).