Cargobase manages different statuses for your requests; here are some guidance.
Quick Request Status
- Pending -> Requests pending for conversion to Quote Request.
- Processing -> Requests converted to Quote Request and pending for booking.
- Shipping -> Shipments booked.
- Drafts -> Requests which are yet to be created.
- Archived -> Historic Canceled, Auto-Canceled requests.
Quick Request is only available for Shippers using the feature.
Quote Request Status
- Open -> Requests open for providers to quote
- Awaiting Action -> Requests Closed, pending to Book.
- Approval Pending -> Pending approvals from peers to book.
- Drafts -> Requests which are yet to be created.
- Auto-Canceled -> Once the confirmation timer ends has passed X amount of days (depends on each shipper's settings), the request will be auto-canceled by the system if there is no booking made.
- Canceled -> Requests canceled by users.
- Archived -> Historic Canceled, Auto-Canceled requests.
Shipment Status
- Booked -> Shipments with a future pickup date.
- Shipping -> Shipments with a past pickup date and a future delivery date.
- Delayed -> Shipments with a scheduled delivery date which passed 5 days.
- Delivered -> Shipments with POD submitted.
- Incomplete -> Shipments with a scheduled delivery date which passed 30 days and no POD submitted yet.
- Canceled -> Shipments canceled by users.
- Auto-Closed -> Shipments in which POD is not necessary and have auto-closed function (once scheduled delivery date has passed X amount of days) activated on company level.
- Archived -> Historic delivered, canceled shipments.
Invoice Status
- Awaiting Audit ->Provider invoices that need to be audited.
- Approved -> Audited Provider invoices that were approved for payment processing.
- Declined -> Provider invoices rejected by Shipper.
- Removed -> Invoices that were removed/canceled by Provider.
