How to submit an invoice?

Submit freight invoices or final shipment cost

Submitting freight invoices is a 2-step process whereby the logistics provider must submit a Proof of Delivery (POD) before submitting an invoice. The number of invoices that can be submitted is defined by the shipper.
Sometimes, the shipper may allow invoices to be submitted before POD or before the scheduled delivery date. Check our article to learn how to submit intermediate invoices.

Step 1: Submit the Proof of Delivery (POD)

To submit an invoice, or just share the actual final cost of the shipment, you may first ensure the POD is submitted:

  • Providers integrated with Cargobase have the ability to update the tracking references for automated POD submission upon shipment completion.
  • Providers that are not integrated with Cargobase have the ability to submit a POD once a shipment is completed.

Watch this video to learn how to submit the POD:

Step 2: Submit the freight invoice

Once the POD is submitted, you can submit the invoice or the final cost of the shipment immediately or later:

  • To submit an invoice right after submitting the POD, click the 'Submit invoice' button on the shipment tracking dashboard.

  • To submit an invoice later, you may look up the shipment with the S# either via a universal search or via the 'Billing' tab, in the list of unsubmitted invoices.

Watch this video to learn how to submit an invoice: