How to activate automated milestone updates in Cargobase?

Add tracking references for real-time tracking of shipment status and Proof-of-Delivery (POD)

Cargobase integrates the tracking systems of major logistics providers and carriers. Tracking integration allows shipments to receive real-time status and automated Proof of Delivery (POD).

Provider Tracking Integration

The Provider tracking number is the House Way Bill number:

  • Air shipments are tracked with the House Airway Bill or HAWB number.
  • Ocean shipments are tracked with the House Bill of Lading or HBL number.

Updating the provider's tracking references in Cargobase links the shipment with the provider's tracking website to show the tracking status on the Cargobase tracking page, and closes the shipment once the POD is submitted.

Providers that are not integrated with Cargobase still have the ability to submit a POD once a shipment is completed.

Carrier Tracking Integration

The Carrier tracking number is the Master Way Bill number:

  • Air shipments are tracked with the Master Airway Bill or MAWB number.
  • Ocean shipments are tracked with the Master Bill of Lading or MBL number.
  • Ocean shipments are also tracked with the Container Number.

Updating the carrier's tracking references in Cargobase links the shipment with the carrier's tracking website to show the tracking status on the Cargobase tracking page.

Check this video to learn how to update provider and carrier tracking references: