How to activate a new user account?
No worries, you successfully completed the first step of the process of creating a new user account.
Cargobase sends the new user an email which contains a link to activate the new account:
![](https://help.cargobase.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio824923788df929754cf2a309c4986b54Screenshot%2B2018-10-25%2Bat%2B3.36.24%2BPM.png)
The new user needs to activate the account before it will show as active.
If the new user didn't receive an invitation, contact Cargobase Support.