To effectively assist your Shippers and enhance their experience, it is essential to familiarize yourself with the Cargobase workflow. This training will equip you with the necessary knowledge and skills to navigate the platform efficiently, streamline communication, and address inquiries or issues promptly.
Introduction
Signing into Cargobase
View the details of a Quote Request
Post a message to the Shipper
Submit a Quotation
Edit, Duplicate, or Cancel a Quote
Reuse Recent Quotation
Update Tracking References & Edit Schedule
Submit a Proof Of Pickup (POP) & Proof of Delivery (POD)
Submit a Freight Invoice
End of Training
For information on training opportunities and how to obtain professional certification upon completion of your training, please contact the Cargobase Support Team.