User Roles & Permissions | Cargobase Help Center

User Role Permissions Overview

The following table outlines each Shipper's permission by module, detailing the name and its specific access level or function.

Permission Name	Effect
Create Quick Request	User can create and view quick requests they have created.
View Quick Request	User can view other quick requests within the same payment location but cannot create new ones unless “Create Quick Request” is enabled.
Create/Edit Own Quote Request	User can create quote requests and edit only those they have created. Includes permission to post comments.
View Quote Request	User can only view quote requests within the same payment location but cannot create or edit them.
Edit Other Quote Requests	User can edit quote requests created by other users in the same payment location.
Restricted to Address Book	User can view and select from the address book but cannot create new entries.
Allow Address Book Entry	User can manually add new address book entries in quick or quote requests.

Permission Name	Effect
View Quote Pricing	When disabled, users cannot see total quote amounts, cost details, approval logs, or audit trail cost information.
Can Book (or Request) Shipment	User can book a quote request and convert it into a shipment.
Can Be Approver	User can be assigned to approval levels and access the Approval Requests menu.
Can Suggest Approval	User can suggest additional approvers in the approval process.

Permission Name	Effect
View Shipments / Edit Own Shipments	User can view all shipments but only edit their own.
Edit Other Shipments	User can edit shipments created by other users.
View Shipment Pricing	When disabled, users cannot see total quote amounts in shipment details.

Permission Name	Effect
View Invoices	User can view invoices submitted by providers for shipments they have access to.
Audit Invoices (Self-Service)	User can approve or decline provider-submitted invoices.

Permission Name	Effect
Generate and View Reports	User can access the Analytics page, generate, and download reports.

Permission Name	Effect
View Company Settings	Allows viewing company details (no edit access).
View Users	Allows viewing the team member list (no edit access).
Edit Users	Allows adding or editing users (requires “View Users” enabled).
View User Roles	Allows viewing the user role list (no edit access).
Edit User Roles	Allows creating or editing user roles (requires “View User Roles” enabled). Admins cannot edit their own roles; only Cargobase staff can make these changes.
View Approval Levels	Allows viewing approval level list (no edit access).
Edit Approval Levels	Allows editing approval levels (requires “View Approval Levels” enabled).
View Shipper Locations	Allows viewing payment location list (no edit access).
View Providers	Allows viewing provider list (no edit access).
Edit Providers	Allows adding or editing providers (requires “View Providers” enabled).
View Invoice Attachment Buckets	Allows viewing invoice attachment bucket list (no edit access).
View Parcel Accounts	Allows viewing parcel account list (no edit access).
Display Audit Trail	Allows viewing the Audit Trail within Admin Settings.
View Rate Card	Allows viewing rate card list (no edit access).
File Import Tool	Allows users to upload data in bulk into a system by using structured files — using EXCEL.

Please note that any changes to Admin roles can only be amended by Cargobase Support.

Example of Default Roles for Shipper Users:

Admin: Full access to view and edit company, user, and role settings.
Logistics User: Can create quote requests, book quotes, manage shipments, and view invoices.
Non-Logistics User: Can create quick requests, with no ability to decide a freight mode and providers.
Approver: Ability to view requests and approve quotations.