Provider Articles

Getting started

• Cargobase Provider Training Program
• The definition of Cargobase's statuses
• Communicating with your Shipper

Admin and settings

• Admin Settings
• Customize Personal Settings
• Platform Settings
• Types of User Roles - Providers

Quoting

• How to check Quote Requests?
• How to submit a quote?
• How to edit or cancel a quotation?
• How to duplicate a quote?
• Reuse Recent Quotations
• How to confirm/revalidate a submitted quote?
• How to decline a Quote Request?
• How to Assign a Team in Cargobase?
• What happens after a Quote Request is updated by the Shipper?

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Shipping

• How do I know if a shipment is awarded/ lost?
• How to update Tracking References?
• How to add additional cost or discount after the shipment is booked?
• Submit a Proof of Delivery (POD)
• How does Container Tracking work?
• Submit a Proof of Pickup (POP)
• How to edit Schedule after shipment is booked?
• How to add an attachment on the Tracking page

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Invoicing

• How to submit invoice or additional invoice?
• Submit invoices when a shipment is in transit
• How to resubmit a Declined Invoice or Remove an Invoice?

Analytics

• How to Create and Export Report?