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How to delegate approval on user settings?

Delegating approval allows Shippers to assign another user to handle approvals on their behalf for a specified period.

Follow the steps below to set up a delegate approver:

  •  Go to Settings on the sidebar.
  • Look for the Notifications section.
  • Navigate to the Activity and Identity section to locate the Identify Delegate Approver checkbox. 
  • Enable the Identify Delegate Approver box to activate the delegation feature.


  • Select the user who will be your delegated approver from the drop down list,

  • Enter the delegation end date and delegation end time to define when the delegation will expire. Once done, click Save.


You will see a prompt message:

"The delegate approver will receive your approval request, but only for their own team."

  • This means the chosen delegate approver will only receive approval requests if they support the same location as you.
  • For example, if you support Location X, the delegate approver must also support Location X to receive the request. If they support Location Y only, they will not receive your approval requests.

Key Points to Remember:

  • Once delegation is enabled, it takes effect immediately.
  • Delegation is temporary and expires automatically at the set end date and time.
  • The delegate approver will receive approval notifications on behalf of you only during the delegation period.