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Approval delegation when out of office

Every approver can identify a delegate approver, for when they will be out of office, or simply for a assistance

Follow the steps below to set up a delegate approver:

  • Go to Settings on the sidebar.

  • Look for the Notifications section.

  • Navigate to the Activity and Identity section to locate the Identify Delegate Approver checkbox.

  • Enable the Identify Delegate Approver box to activate the delegation feature.

  • Select the user who will be your delegated approver from the drop down list,

  • Enter the delegation end date and delegation end time to define when the delegation will expire. Once done, click Save.

You will see a prompt message:

"The delegate approver will receive your approval request, but only for their own team."

  • This means the chosen delegate approver will only receive approval requests if they support the same location as you.

  • For example, if you support Location X, the delegate approver must also support Location X to receive the request. If they support Location Y only, they will not receive your approval requests.

Key Points to Remember:

  • Once delegation is enabled, it takes effect immediately.

  • Delegation is temporary and expires automatically at the set end date and time.

  • The delegate approver will receive approval notifications on behalf of you only during the delegation period.

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