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The definition of Cargobase's statuses for Shippers

Throughout life cycle of a (Quick) Request or shipment, different status' appear. Here's a helpful list of all of them and what they mean.

Quick Request Status

  • Pending -> Requests pending for conversion to Quote Request.

  • Processing -> Requests converted to Quote Request and pending for booking.

  • Shipping -> Shipments booked.

  • Drafts -> Requests which are yet to be created, scheduled to remove after 30 days of creation.

  • Archived -> Historic Canceled, Auto-Canceled requests.

Quick Request is only available for Shippers using the feature.

Screenshot 2024-04-04 at 10.54.13 AM

Quote Request Status

  • Open -> Requests open for providers to quote

  • Awaiting Action -> Requests Closed, pending to Book.

  • Approval Pending -> Pending approvals from peers to book.

  • Drafts -> Requests which are yet to be created.

  • Auto-Canceled -> Once the confirmation timer ends has passed X amount of days (depends on each shipper's settings), the request will be auto-canceled by the system if there is no booking made.

  • Canceled -> Requests canceled by users.

  • Archived -> Historic Canceled, Auto-Canceled requests.

Screenshot 2024-04-03 at 3.46.05 PM

Shipment Status

  • Booked -> Shipments with a future pickup date.

  • Shipping -> Shipments with a past pickup date and a future delivery date.

  • Delayed -> Shipments with a scheduled delivery date which passed 5 days.

  • Delivered -> Shipments with POD submitted.

  • Incomplete -> Shipments with a scheduled delivery date which passed 30 days and no POD submitted yet.

  • Canceled -> Shipments canceled by users.

  • Auto-Closed -> Shipments in which POD is not necessary and have auto-closed function (once scheduled delivery date has passed X amount of days) activated on company level.

  • Archived -> Historic delivered, canceled shipments.

Screenshot 2024-04-04 at 9.47.00 AM

Invoice Status

  • Awaiting Audit ->Provider invoices that need to be audited.

  • Approved -> Audited Provider invoices that were approved for payment processing.

  • Declined -> Provider invoices rejected by Shipper.

  • Removed -> Invoices that were removed/canceled by Provider.

Screenshot 2024-04-04 at 9.48.33 AM

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