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Shipper articles
Shipper articles
Articles for Shippers: platform users that create requests, track shipments.
20 articles in this collection
Written by
William
and
Ben
General Platform Articles
Getting started and video tutorials
Hi welcome to Cargobase! Get started right away with these quick video tutorials.
Written by
William
Updated over a week ago
Log in to Cargobase
Log in via your web browser or mobile phone
Written by
Ben
Updated over a week ago
Help, I forgot my password
Request a new password
Written by
Ben
Updated over a week ago
Incoterms - What are they?
Some shipments require the Incoterms to be defined, but what are they? Lets talk about Ex Works, FCA and more.
Written by
Ben
Updated over a week ago
Cargobase on your phone
Cargobase On The Go - on your iPhone or Android device
Written by
Ben
Updated over a week ago
Quote Requests
Create a quote request and invite providers
Creating and submitting a quote request.
Written by
Ben
Updated over a week ago
Checking the status of your request
I created a request, how do I know what the status is. How do I know I have quotes coming in?
Written by
William
Updated over a week ago
Duplicating a previous request or shipment
Have a similar shipment? Great, just duplicate the previous one and you're done in seconds.
Written by
Ben
Updated over a week ago
The provider I want to invite is not listed
Inviting additional providers
Written by
Ben
Updated over a week ago
Can I re-open a quote request?
re-open a quote request after the confirmation timer has expired
Written by
William
Updated over a week ago
How to request for Quote Extension from providers
My quote expired. How do I extend the quote period?
Written by
William
Updated over a week ago
Booking and Approval Requests
Booking a shipment
How do I book the quote that I want?
Written by
Ben
Updated over a week ago
Approve a booking request
I received a notification that I need to 'Approve' a shipment, what do I do now?
Written by
Ben
Updated over a week ago
Shipment Tracking and communication
Checking the status of your shipment
You booked a shipment, now what?
Written by
Ben
Updated over a week ago
Cancel an in-transit shipment
Did you book a shipment, but is it no longer relevant? Here's how you cancel it.
Written by
Ben
Updated over a week ago
Invoicing
Viewing and auditing invoices
After a shipment is delivered, a provider can share their final cost and invoices via Cargobase. Some might require your approval.
Written by
Ben
Updated over a week ago
Exporting Analytics Data
View and download my data
Download shipments and quotes in excel
Written by
William
Updated over a week ago
Settings and Notifications
I want to change my existing password
Update your password
Written by
Ben
Updated over a week ago
Changing your notification settings
E-mail, SMS and Push Notifications
Written by
Ben
Updated over a week ago
I no longer wish to receive the weekly summary
how do I turn off the weekly summary
Written by
William
Updated over a week ago