Quote submitted, but shipment is not yet booked

Watch this quick video on how to update or cancel a quote that you have submitted. Beware though, if the shipment has been awarded to you, you can no longer change the quote. If you want to change the details of an awarded shipment, read the topic below.

Video: Changing a quote

Instructions: changing a quote

Open the quote request by searching the platform with the S# or via the "Quotes" tab in the blue main menu bar. 

Open the quote request page and click on the quotes tab.
Click on "Edit" in the quote request. 

Go to the second page of the quotation and make the adjustments to the schedule. 

Review and confirm the shipment on the third page. 

Shipment is booked, but I need to make an adjustment in the schedule

Updating the schedule of a shipment is always important to ensure your shipper knows what to expect, and to prevent a shipment from being flagged as delayed.

Watch this quick video on how to update the schedule of an in-transit shipment, or read the instruction below.

Video

Explanation

Open the shipment by searching the platform with the S# or via the "Shipments" tab in the blue main menu bar. 

Make the adjustments to the schedule. 

Review and confirm on the second page. 

You have successfully changed the advised schedule! 

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