Note: A guest user is limited in functionality compared to a Customs Broker user. Customs Brokers
Steps to Add a Guest User
Ensure shipment is booked.
Guest users can only be added after a shipment is booked successfully.
Select a shipment from the list of ongoing shipments.
Click on the action button located in the top right corner of the Tracking page.
Select Guest access from the dropdown menu.
A Manage Access popup window will appear.
Enter the email address of the person you’d like to invite as a guest.
Click Invite.
The guest will receive an email invitation with a link to access the tracking page of the shipment.
If the Guest user invited is not a registered Cargobase guest user, they will be guided through a quick sign-up process to gain a guest user access.
Accessibility of a Guest User:
Guest User only has access to the Tracking page and may share comments and documents related to the invited shipments.