Cargobase Help Center | Cargobase Help Center

Cargobase Help Center

Frequently Asked Questions

14 articles in this collection
Written by William, Diandra, and Alex

Welcome to Cargobase

how do I activate my user account?

Written by Diandra
Updated this week

Consider updating this request

I cannot leave the quote request page

Written by Diandra
Updated over a week ago

Status "Delayed"

Cargobase says 86 of my shipments are delayed. What do I do now?

Written by Diandra
Updated over a week ago

Quoting deadline and Confirmation time

Written by Diandra
Updated over a week ago

How to edit notifications

I do not want to receive emails and mobile notifications for all actions.

Written by Diandra
Updated over a week ago

Provider Group e-mail addresses

Add a group mail address, to never miss any updates again.

Written by Alex
Updated over a week ago

How to check the status of a shipment?

Written by Diandra
Updated over a week ago

Shipping

How to contact providers and shippers?

Questions about shipment, questions about quotes

Written by Diandra
Updated over a week ago

Quoting

How do I update the advised schedule?

Written by William
Updated over a week ago

I can't submit a quote, what's wrong?

Written by Diandra
Updated over a week ago

How do I know if my quote is booked?

Written by Diandra
Updated over a week ago

Admin and Settings

I created a new user account but the status shows "Pending".

Written by William
Updated over a week ago

How to add new users?

Give new user access

Written by Diandra
Updated over a week ago

Billing

How to submit an invoice?

Written by Diandra
Updated over a week ago